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Terms & Conditions

Netdesk Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY. BY UTILIZING OUR SITES, YOU HEREBY AGREE TO BE BOUND BY THE TERMS AND ALL TERMS INCORPORATED HEREIN BY REFERENCE. IF YOU DO NOT EXPRESSLY AGREE TO ALL OF THE FOLLOWING TERMS AND CONDITIONS, THEN PLEASE DO NOT ACCESS OR USE OUR SITES OR SERVICES. THIS TERMS OF SERVICE AND CONDITIONS ARE EFFECTIVE AS OF 29 JULY 2020.

1. TERMS:

The following Terms of Service Agreement (‘TOS’) is a legally binding agreement that shall govern the relationship with our users and others which may interact or interface with Netdesk and affiliates, or are associated with the use of the Netdesk website, which includes but not limited to netdesk.com and its services.

2. Charges:

You agree that Net Desk may charge the payment method on your account that has been selected by you and has been set to be the default payment method on your account. This payment method will be used to collect payment for all amounts due such as subscription fees, service fees, or any other charges incurred by the use of your Net Desk account.

3. Refunds:

Net Desk does not issue refunds for any service that has already been paid for.

4. Cancellations:

You can cancel at any time from within your customer account. Click Here.
A cancellation does not warrant a refund. If you cancel your subscription, you will still be able to access your plan until the end of the billing cycle.
If you have any questions in regards to your billing or need assistance, please contact our billing department at Contact Us.

5. Terminations:

We reserve the right to terminate any account that we believe has violated our terms of service. We do not issue refunds or prorated credits for accounts that were terminated due to a violation of our terms and conditions.

6. PLAN TYPES:

Start-up ---------------- 9.99 USD
Business ---------------- 29.99 USD
Enterprise -------------- 79.99 USD

5. Terminations:

We reserve the right to terminate any account that we believe has violated our terms of service. We do not issue refunds or prorated credits for accounts that were terminated due to a violation of our terms and conditions.

6. WARRANTIES AND LIMITATIONS OF LIABILITY:

The Warranties and limitations of Liability are as follows:

a) Netdesk.com makes no warranty as to the results that are attained by the service recipient or others from the use of the services and there are no express or implied warranties of merchantability or fitness for a specific purpose or use.
b) Netdesk.com will have no responsibility or liability, contingent or otherwise, for any injury or damages, whether caused by the negligence of Netdesk.com or any of its employees, arising in connection with the services rendered under this agreement and will not be liable for any lost profits, losses, punitive, incidental or consequential damages or any claim against the service recipient by any other party.

7. SCOPE OF SERVICES:

a) The data included in the services will not be re-circulated, redistributed or published by the service recipient except for internal purposes without the prior written consent of Netdesk.com.

b) The service recipient acknowledges and agrees that only a maximum of 1 user(s) is authorized to access the online account or to access data transferred from the online account onto the service recipient’s Customer Relationship Management system (CRM system), throughout the Term. The identity of the authorized user is the signatory of this Agreement and may not be changed without prior written consent from Netdesk.com.